Ramahyam Chat — Privacy Policy

1. Information We Collect

A. Personal Information You Provide

• Phone Number: Required for account creation, login, and verification.
• Profile Information: Name, profile photo, status, about section (optional).
• Contacts: With your permission, we access your contacts to show who is using Ramahyam Chat.

B. Automatically Collected Information

• Device Information: Device model, operating system, app version, IP address, mobile network information.
• Usage Information: Log data, crash reports, feature usage analytics.

C. Media and Files

With your permission, the app may access photos, videos, documents, camera (for capturing photos/videos), and microphone (for voice messages).

2. How We Use Your Information

We use the collected information to:

• Create and manage your account.
• Enable messaging, voice calls, and video calls.
• Sync your contacts.
• Improve app features and performance.
• Provide customer support.
• Maintain safety and prevent misuse.
• Send important notifications or updates.

3. End-to-End Encryption

All personal chats, voice calls, video calls, photos, and files are protected by end-to-end encryption. Only you and the person you are communicating with can read or listen to the content. We cannot access or store your chats.

4. How We Store & Protect Your Data

Messages are stored only on your device, not on our servers (except temporarily during delivery). We use industry-standard security protocols and encryption. Access to personal data is restricted and monitored. We do not sell or rent your data to third parties.

5. Sharing of Information

We do not share your personal information with third parties except:

A. Service Providers

For analytics, cloud messaging (for notifications), and crash reporting. These providers follow strict confidentiality agreements.

B. Legal Requirements

We may disclose information if required by law, court order, or government authority. Only non-encrypted metadata can be shared; never your chats.

6. Your Rights

You have the right to:

• Access your personal information.
• Update or correct your profile.
• Delete your account anytime.
• Request data deletion.
• Control permissions (camera, mic, contacts, storage).
• Opt-out of non-essential data collection.

7. Data Retention

We retain your information only for as long as your account is active, as required for app functionality, or as needed for legal compliance. Messages are not stored on our servers.

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children. If such information is found, we will delete it immediately.

9. Permissions Used

Ramahyam Chat requires the following permissions: Camera, Contacts, Microphone, Storage, Internet Access, Notification Access. Each permission is used strictly for app functionality.

10. Third-Party Services

The app may use trusted third-party tools such as Firebase Analytics, Firebase Cloud Messaging, and Google Play Services. Their usage follows their own privacy policies.

11. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve app performance, user experience, and analytics. We do not use cookies for advertising.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with the "Last Updated" date. Continued use of the app means you accept the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy, contact:

Ramahyam Chat Support Team
Email: rsg.madhusudan@gmail.com